Dr. Reeves and his team are the absolute BEST!! Their work is amazing, and they make you feel like you are family. If 10 stars were available, I’d give them a perfect 10.
Response from the owner 13:30 12 Jun 25
We are so blessed to have you as a patient! Thank you for allowing us to be your healthcare provider!
First impression dental is the best in Ashburn. The staff is extremely friendly and tell you everything they’re doing while they’re doing it. They make you feel very comfortable.
Response from the owner 12:57 05 Nov 25
Thank you for your trust over the years. We are glad to have you as our patient!
If I could give zero stars I would. This practice is overpriced for simple procedures and is constantly trying to upsell you on things that you do not need. In addition, you were always getting strange bills out of nowhere when you think you’ve already paid everything that you owed with the Explanation of changing systems, etc.
Response from the owner 13:03 05 Nov 25
Hello Nichole, we tried reaching out to you to problem solve this. We are uncertain as to what "strange bills" and what "things you do not need" you are referencing. If you still have questions regarding your visit, please know we are happy to talk directly always. Please note your review is really hurtful when you say you'd give zero stars as our team works really hard each day to provide a thorough visit and as much education about your current oral health as possible. Please consider small businesses when your write public reviews. Consider talking things through so the other party knows there is even an issue!
Everyone is so kind and welcoming! Very sad to be moving out of the area and to leave this dentist.
Flexible scheduling and great overall care!
Flexible scheduling and great overall care!
Dr Reeves and staff are so friendly. And most importantly I feel they’re concerned about my dental health more than trying to sell me anything.
I also used Invisalign through them and now I have perfect teeth. I love this dental practice!
I also used Invisalign through them and now I have perfect teeth. I love this dental practice!
Today Dr. Carter performed a masterful 2.5 hour oral surgery on me. There was literally no pain at all. I have to say that he is by far the best dentist I have ever had. I drive all the way from Baltimore for his care. The practice employs the latest technology and equipment in the field. All of his staff were very professional and friendly and helped me feel at ease. I highly recommend First Impression Dental!
Response from the owner 14:37 22 Oct 25
Thank you for such a personalized review. We are happy to provide you with top notch care and appreciate your loyalty over the years. You are simply the best!
Love the team and doctors here. Always a great experience. Dr. Reeves explains every step he is going to do to help keep his patients calm and so there would be no surprises. Great dentist, great staff, always a great experience with them.
Response from the owner 14:46 22 Oct 25
Thank you, Jennifer! We appreciate you and your positive vibes. Take care!
Thank you so much to everyone at First Impression Dental! When I chipped my tooth, I called in and got an appointment within 24 hours! Most offices would have made me wait, but they got me in immediately. The results were indistinguishable, and unreal. My hillbilly smile is gone, and I feel like a new man 😄
Response from the owner 19:09 16 Oct 20
Thanks so much for visiting with us!
This is a follow-up to my earlier review. I am still waiting on a check for over $1,000 that is owed back to me.
Response from the owner 12:56 05 Nov 25
Hello again Danielle. We have received notification that you have received and deposited your check. Again, thank you for your patience as we waited on the 3rd parties to verify the amount and process and send the payment to you. We wish you the best.
Dr Yu was great. Really spent the time to get to know my history prior to my first visit and was friendly explaining everything that needed to be done. Highly recommend!!
Response from the owner 11:55 05 Sep 25
Thank you so much for your kind words! We're so glad to hear that you had a positive experience with Dr. Yu. He truly believes in taking the time to understand each patient's history and making sure everything is clearly explained. We appreciate your recommendation and look forward to continuing to provide you with excellent care!
This was the most relaxed and comfortable I've ever been at a dentist. Dr. Yup explained everything in great detail and was thorough and friendly.
Response from the owner 11:56 05 Sep 25
Thank you so much for your wonderful feedback! We're thrilled to hear that you felt relaxed and comfortable during your visit—that’s exactly the experience we strive to provide. Dr. Yu is dedicated to making sure patients feel informed and at ease every step of the way. We truly appreciate your kind words and look forward to seeing you again!
I want to share my heartfelt appreciation for the exceptional care I’ve consistently received. Dr. Carter Reeves and Dr. Jonathan Yu are not only deeply knowledgeable—with a truly impressive understanding of how the mouth, nose, and throat all align to support overall oral health—but they also bring incredible warmth and clarity to every visit.
Dr. Yu, especially, has a remarkable gift for translating complex dental concepts into relatable analogies that help patients understand what’s happening in their mouth and how to prevent issues—without pushing unnecessary treatments. Both doctors are honest, caring, and consistently provide the best cleanings and service I’ve ever experienced.
Thank you for creating such a compassionate environment and for the thoughtful, skillful care your team delivers.
Dr. Yu, especially, has a remarkable gift for translating complex dental concepts into relatable analogies that help patients understand what’s happening in their mouth and how to prevent issues—without pushing unnecessary treatments. Both doctors are honest, caring, and consistently provide the best cleanings and service I’ve ever experienced.
Thank you for creating such a compassionate environment and for the thoughtful, skillful care your team delivers.
Response from the owner 13:27 29 Aug 25
Thank you so much for your incredibly kind and thoughtful words.We’re truly honored to hear how much you appreciate the care you've received from Dr. Reeves, Dr. Yu, and the rest of our team. It's our mission to provide not only exceptional dental care, but also clear, honest communication and a supportive environment—and it means the world to know that’s been your experience with us.Dr. Yu will be especially touched to hear how much his approach to patient education has made a difference. We're grateful for your trust and continued support, and we look forward to caring for your smile for many years to come!—The First Impression Dental Team
From the front office, to the dental assistants, to Dr. Carter and Dr. Yu, I really appreciate the kind and helpful professionalism of the whole First Impressions team! I feel truly cared for!
Response from the owner 13:28 29 Aug 25
Thank you so much for your kind words and thoughtful feedback!We're so glad to hear that you've felt cared for by every member of our team—from the front office to our assistants to Dr. Carter and Dr. Yu. Creating a welcoming and supportive experience for our patients is always our top priority, and it means so much to know that it’s shining through. We truly appreciate your trust and look forward to seeing you at your next visit!—The First Impression Dental Team
I am beyond happy I went back here!! I was a patient seven years ago, and had left because they discontinued weekend appts. Now that my children are older, and I wasn’t happy with the other office I was going too, I went back here, and I’m sure glad I did! I scheduled my cleaning appt., and then started to feel pain. They got me in right away, and put in a crown. Dr Reeves was so welcoming, and Dr. Yu did a very thorough, wonderful job, in making sure he took his time and explained everything clearly, and worked on my teeth very carefully. I’m so happy with them and feel at ease going there. Thank you First Impression, where is feels like family.
Response from the owner 13:28 29 Aug 25
Welcome back—and thank you so much for your heartfelt review!We're truly honored that you chose to return to First Impression Dental, and we're so glad to hear your experience has been such a positive one. It means the world to us that you felt cared for, listened to, and at ease throughout your visit. Dr. Reeves and Dr. Yu will be so touched by your kind words.Creating a supportive, family-like environment where patients feel genuinely valued is what we strive for every day—so hearing this from you is incredibly rewarding. We're grateful to have you back with us and look forward to continuing your care for years to come!—The First Impression Dental Team
All right, keeping it 100, because it seems to be hard to find Reliable truthful reviews these days! No cap, but first off, Kelly she is thy epitome of professionalism and courtesy every office needs in a receptionist. Outstanding personality, helpful, cordial and gets you going right away an exceptional communicator. So This was my 3rd. visit to this office. 1st time great 👍🏿 2nd. Not so good. I was irate with the lack of preparation / organization ahead of my appointment and the lack of patience and empathy from the doctor and his assistant. So much so that I had an out of character out burst at them for their behavior and lack of professionalism from them for the way we're treating me! And after a conversation with them afterwards things got back in the track! So for this third visit I was very apprehensive as to what this visit was going to be like and it turned out to be fantastic.. they totally redeemed themselves and now have my recommendation for new customers. Thanks! 😊
Response from the owner 13:29 29 Aug 25
Thank you so much for your honest and thoughtful feedback.We truly appreciate you taking the time to share your experience—and for giving us the opportunity to make things right. We’re especially glad to hear that your most recent visit went so well and that you felt confident and cared for. That truly means a lot to us.We’re also grateful for your kind words about Kelly—she is an incredible part of our team, and we’re thrilled to know she made such a positive impression. We value all feedback, including the tough conversations, because they help us grow and continue to provide the high level of care and respect our patients deserve.Thank you again for your trust, your patience, and your recommendation. We look forward to continuing to serve you with the professionalism and care you expect from us.—The First Impression Dental Team
This practice is extremely professional, efficient, and patient-focused. The front desk team ensures a smooth check-in and scheduling process, while the clinical staff provides excellent care with attention to detail. The dentists take the time to explain treatment options clearly and prioritize patient comfort at every step. The office is clean, modern, and well-equipped with the latest technology. Overall, a highly reliable practice that consistently delivers quality service.
Response from the owner 19:10 16 Oct 20
Thanks, Priya. We are happy to help your entire family with their dental health!
Jenny did an outstanding job with my whiting! Her instructional explanations were very informative and helpful. She went above and beyond protecting my gums~ outcome was better than expected!
Dr Jafri put on a crown and temp and did an excellent job!! Always wanting the crown to have a perfect bite!! Great team!!
Dr Jafri put on a crown and temp and did an excellent job!! Always wanting the crown to have a perfect bite!! Great team!!
Response from the owner 22:17 24 Feb 25
So glad it worked out! Whiter is always better!
This practice is quite busy and popular for a reason. State of the art technology, but most importantly the doctors care. Dr. Reeves is a truly amazing and caring dentist. However, since the practice is so busy, he had to hire other dentists to help out. In the past to be honest, the other dentists Dr. Reeves hired, weren't as talented as Dr. Reeves. Disappointing to say the least. However, his most recent hire Dr. Yu, is probably just as caring and talented as Dr. Reeves. I can finally say that even when I can't see Dr. Reeves for appointments, I know I'm still in good hands. Bravo.
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First Impression Dental truly lives up to its name! From the moment I walked in, I felt welcomed and at ease. The front desk staff was friendly and professional, setting the tone for a great visit.
As a Veteran patient, it means a lot to feel not only cared for but also respected and honored — and that’s exactly how I feel every time I come here.
Krystle, my hygienist, is amazing — gentle, thorough, and incredibly kind. She explains everything clearly and makes sure I’m comfortable throughout the entire cleaning. My teeth have never felt better!
Dr. Reeves is equally outstanding — knowledgeable, compassionate, and genuinely invested in her patients’ well-being. She takes the time to listen, answer questions, and provide care that feels personal and trustworthy.
I’m so grateful to have found First Impression Dental. It’s rare to find a place that delivers top-quality care with such heart. Highly recommend to anyone — especially fellow Veterans looking for a dental team that truly sees and appreciates you.
First Impression Dental truly lives up to its name! From the moment I walked in, I felt welcomed and at ease. The front desk staff was friendly and professional, setting the tone for a great visit.
As a Veteran patient, it means a lot to feel not only cared for but also respected and honored — and that’s exactly how I feel every time I come here.
Krystle, my hygienist, is amazing — gentle, thorough, and incredibly kind. She explains everything clearly and makes sure I’m comfortable throughout the entire cleaning. My teeth have never felt better!
Dr. Reeves is equally outstanding — knowledgeable, compassionate, and genuinely invested in her patients’ well-being. She takes the time to listen, answer questions, and provide care that feels personal and trustworthy.
I’m so grateful to have found First Impression Dental. It’s rare to find a place that delivers top-quality care with such heart. Highly recommend to anyone — especially fellow Veterans looking for a dental team that truly sees and appreciates you.
State of the art, compassionate and painless treatment. I’ve seen Dr. Reeves for several years for regular exams but finally needed some major, expensive work. But Dr. Reeves determined a different procedure would better meet my needs now and in the long-run, and it was considerably less costly. I especially appreciate that as he performed each step of the procedure he continually talked about what he was doing and, importantly, why. Yes, it was an effective anxiety-reducing distraction, but it was also an interesting education. If I have many more procedures with him, I’ll probably learn enough to take the State dental licensing exam!
I hate the dentist. I mean, I really really hate the dentist. It’s been one of my longest running phobias, and sources of anxiety. When I started to have pain in my mouth, I knew I didn’t have much choice so I asked around and was immediately recommended to first impressions dental. I had a feeling I was probably dealing with a different experience when I called to make my appointment as a new patient and that was only reinforced the day that I arrived. The staff and technicians were friendly, empathetic, and did their utmost to put me at ease. The office was modern and clean, and very aesthetically pleasing. The dentist himself, Dr. Carter Reeves, was probably one of the most unique dentists I have ever met. He reinforced that he was going to help me and get me out of pain as quickly as possible and during the entire procedure was quick with jokes or stories or just about anything to keep my mind off of what was happening. You could really tell that he was paying attention to my mood and body language And was tailoring the experience to make it as easy as possible for me. I can see now why so many people told me that his practice specializes in people with dentist anxiety, and phobias. I still don’t enjoy going to the dentist. (show me anyone who does) But I wouldn’t think twice about going back to first impressions, and I would recommend anyone do the same.
Best dental visit EVER my nurse was very kind and patient during the entire visit guiding me through options and very actively listening to all my concerns. Dr.Reeves and nurse were very focused on patient care and well being.
Great experience. They explain every step during the procedure. Appreciate the service.
It was a pleasure having Dr. Reeves complete my cleaning this time. He’s very caring and patient. He explained everything clearly for my next procedure. Looking forward to going back to take care of my teeth. I highly recommend!
